Consoling Memories I Remember When...

 

Our Commitment to You

 



Ongoing Research and Development [top]

We strive to make Consoling Memories the leader for online obituaries. To accomplish this, we are continuously looking for enhancements to make both your job and your families' grieving process easier. The Internet as it is today is not the same as it was a year ago, nor will it be the same a year from now. We continue to explore the newest concepts of web development and integrate those that are most helpful to you and your families.

What is the cost to you to use one of our new features? Nothing. Once you join the Consoling Memories network, you have the advantage of the newest web development at no cost to you. 


Personal Service to You
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The latest trend in the funeral home industry is to provide personal service for your families. But what about the personal service for funeral home directors? How many times have you waited on the phone for the "next available representative" when you've had a question or problem with your computer or another business?

Consoling Memories' staff understands and values customer service. Not only will we handle problems with a professional and concerted effort, we will also do so in a timely manner.

 

Access to Consoling Memories [top]

Consoling Memories is available to you and to your families at all times. Incidentally, since Consoling Memories is not a software package that you load onto your personal computer, you have access from any computer that has Internet access. If your personal computer crashes or is out of service for any reason, the ability to add new obituaries or memorials is as easy as just using a different computer.

 

Added Value to your company [top]

Consoling Memories adds value to your facility with our vast knowledge network and resources. We contribute to your technological needs by researching and developing products that will be most beneficial you and your families needs. Access to the Consoling Memories network will bring you peace of mind in your greatest time of exposure... when you rely on your product to be available. The staff at Consoling Memories will do everything in the scope of our abilities to ensure you have seamless running environment. By adding Consoling Memories to your service, you help with the emotional needs of the families by providing a serene and tranquil environment for reflection; not to be interrupted by advertisement.

 

Technical Support [top]

Consoling Memories provides technical support for our product line and our network. In some cases, we will provide support for other equipment. If support is not possible, we can direct you to a company that will support that piece. Our support is available 24 hours a day, 7 days a week and in most cases issues are resolved within 24 hours. Our support does not end when your family leaves your facility; we will support those families as long as the memorial is active on our system.